Privacy Policy
Effective Date: 08/05/2025

1. Introduction
Dolphin Management Services Ltd (“we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and financial services.

We are a private company incorporated in Mauritius on 07 March 2012, under File No. C108378, with our registered office located at:
Orbis Court, 5th Floor, 132 St Jean Road, Quatre Bornes, Mauritius.

2. What Data We Collect
We may collect the following types of personal data:

• Identification data (e.g., full name, ID/passport number)

• Contact details (e.g., email address, phone number, physical address)

• Financial and transactional information

• Employment or professional details (for due diligence and compliance)

• Technical data (e.g., IP address, browser type, device identifiers)

• Cookies and usage data for analytics and functionality

3. How We Use Your Data
Your data is processed for the following purposes:

• To provide and manage financial services

• To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements

• To process transactions and communicate with you

• To improve our website and services

• For marketing purposes (only with your explicit consent)

4. Legal Basis for Processing
We process your personal data based on:

• Your consent

• The necessity to perform a contract with you

• Compliance with a legal obligation

• Legitimate interests pursued by our company, provided your interests or rights do not override them

5. Sharing of Personal Data
We may share your data with:

• Regulatory authorities and financial institutions as required by law

• Third-party service providers who assist in our operations

• Auditors, legal advisors, or consultants under confidentiality obligations

6. International Data Transfers
Where necessary, we may transfer your personal data to jurisdictions outside Mauritius. We ensure such transfers are carried out with appropriate safeguards in place.

7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined, or as required by law and regulatory standards.

8. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Data Protection Office of Mauritius

9. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse.

10. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect analytics. You may control cookies through your browser settings.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

12. Contact Us
For any queries or to exercise your data rights, please contact us at:

Dolphin Management Services Ltd
Orbis Court, 5th Floor
132 St Jean Road
Quatre Bornes, Mauritius
Email: [email protected]
Phone: +2304651400